Contact Information
Effective Date: 09 Dec 2024
At Pramaan.ai, we are committed to providing excellent service and support. If you have any questions, comments, or concerns, please don't hesitate to get in touch with us. Below are the details on how you can reach out to us for assistance.
1. Customer Support
For any inquiries related to our background verification services, report requests, or technical assistance with our platform, please contact our customer support team:
- Email: pramaanai@timbletech.com
- Phone: +91 9289103944 (Available Monday to Friday, 10:00 AM - 5:00 PM IST)
2. Sales & Business Inquiries
For inquiries related to pricing, product features, or partnership opportunities, please reach out to our sales team:
- Email: pramaanai@timbletech.com
- Phone: +91 9289103944
3. Billing and Payment Queries
If you have any billing, payment, or subscription-related queries, please contact our billing support team:
- Email: pramaanai@timbletech.com
- Phone: +91 9289103944
4. Data Privacy & Security Concerns
For any concerns related to data privacy, security, or to exercise your rights related to personal data (e.g., access requests, corrections, deletions), please contact our data privacy officer:
- Email: pramaanai@timbletech.com
- Phone: +91 9289103944
5. General Inquiries
For general information about Pramaan.ai, our policies, or services, please feel free to reach out to our general inquiry team:
- Email: pramaanai@timbletech.com
- Phone: +91 9289103944
Business Hours
- Monday to Friday: 10:00 AM - 5:00 PM IST
- Saturday & Sunday: Closed
- Public Holidays: Closed
Acknowledgment
By contacting us, you acknowledge that you understand the information shared here, and consent to communication via the provided contact methods. We are committed to addressing your concerns promptly and effectively.